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Comments do not show for those who are not logged in

4 Posts
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chrisbeldam
(@chrisbeldam)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  

Hi,

After updating the plugin to version 5.2.2 users who are no longer logged in can comment but cannot see comments

Website affected: https://www.caremanagementmatters.co.uk/feature/cqc-regulation/

However on version 5.1.5 this is not an issue and users who are logged out can comment and see previous comments:

Website: https://www.myfamilyourneeds.co.uk/how-can-you-keep-your-relationship-strong/

Is there any reason for this? We don't want to force our customers to sign in to view and comment but whilst this is broken we are forced to do this on one of our sites which is running the most up to date plugin.

Any help would be appreciated!

This topic was modified 4 years ago 2 times by chrisbeldam

   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5413
 

Hi chrisbeldam,

For further support please approve the comment made by gVectors support team.  


   
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chrisbeldam
(@chrisbeldam)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  

Hi I have now fixed this.

It was an issue with some css in the plugin assets folder


   
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Arina
(@arina)
Support Team
Joined: 9 years ago
Posts: 101
 

ok @chrisbeldam,

Thank you for letting us know. Glad to hear that the problem is fixed. 


   
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