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Save Registration Form Data If Submission Fails.

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Posts: 4
Topic starter
(@niaupeonitech)
Active Member
Joined: 4 weeks ago
[#14523]

Hello, I'm using the User Custom Fields addon and created a registration form with various custom fields. These include multiple text area blocks where the user is required to enter information. If for some reason the submission was unsuccessful, the page reloads and all the data is lost. 

This means the user will be required to reenter all the information again. Is there a way to save the data so that all is not lost? It can be very frustrating. 

Please help. Thank you.


3 Replies
Razmik
Posts: 83
Admin
(@blackraz)
Famed Member
Joined: 11 years ago

Hi @niaupeonitech 

Our support team has debugged this scenario and identified the issue in the wpForo core code. The problem will be fixed in the next release.

If you cannot wait for the next wpForo release, we can allow our developers to log in to your dashboard and patch your wpForo files until the official version is released.


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Razmik
Posts: 83
Admin
(@blackraz)
Famed Member
Joined: 11 years ago

Hi @niaupeonitech 

We released wpForo version 3.0.4 twelve hours ago, which includes a fix for this issue.


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Posts: 4
Topic starter
(@niaupeonitech)
Active Member
Joined: 4 weeks ago

Thank you! Yes it seems to be working now.


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