Private Messages very slow  

Page 1 / 2

vinow
Posts: 10
Customer
(@vinow)
Member
Joined: 2 years ago

I'm using PM 1.1.6 and when I  open the private message page it is very slow (5-9 seconds). All other wpforo pages have no loading issue. Also how do I get the PM conversations to sort by last messaged. I can not figure out how they are sorting it looks random.

pm sort

Thank you

 

7 Replies
Tom
Posts: 2961
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Hi vinow,

It seems you have a very large number of contacts. Please let me know what hosting service you use. Also please navigate to Dashboard > Forums > Settings > Features Tab and make sure these options are configured this way:

  • Enable Member Cache  - [Yes]
  • Enable Object Cache     - [Yes]
  • Enable HTML Cache     - [No]
  • Enable Memory Cache - [Yes]
Reply
vinow
Posts: 10
Customer
(@vinow)
Member
Joined: 2 years ago

Hello Tom,

My settings Feature tab is configured the way you recommend.

I have a dedicated Xeon E5-1620 0 @ 3.60GHz server.

Thanks

Reply
vinow
Posts: 10
Customer
(@vinow)
Member
Joined: 2 years ago

Tom,

Any recommended solution. Private messages are still very slow. 

Reply
Tom
Posts: 2961
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Hi  vinow,

Could you please register new account and check it for that account? I think this is an account specific issue. We can't find such problem in our test websites. Also please let me know how many contacts you have in the Private Messages left sidebar?

Reply
1 Reply
vinow
Customer
(@vinow)
Joined: 2 years ago

Member
Posts: 10

Tom,

It is slow for anyone with more then 20 contacts in the private messages. For our admins that have over 100+ contacts it is almost unusable. 

Thank You

 

Reply
Page 1 / 2
Share:
Green
Default
Pear
Black Emo
{green}:grinning:
{green}:wink:
{green}:face:
{green}:inlove:
{green}:sweaty:
{green}:surprised:
{green}:lovekiss:
{green}:laugh:
{green}:formalsmile:
{green}:displeased:
{green}:cool:
{green}:resent:
{green}:nerd:
{green}:screaming:
{green}:amazed:
{green}:sad:
{green}:deceitful:
{green}:starryeyes:
{green}:evil:
{green}:shocked:
{green}:tears:
{green}:sulky:
{green}:smile:
{green}:vomited:
{green}:hi:
{green}:afraid:
{green}:crazy:
{green}:rabid:
{green}:fighting:
{green}:nonoise:
{green}:blushed:
{green}:idontknow:
{green}:scared:
{green}:razz:
{green}:kiss:
{green}:eat:
{green}:shutmouth:
{green}:gape:
{green}:suspicious:
{green}:laughingoutloud:
{green}:bruise:
{green}:crying:
{green}:pray:
{green}:serious:
{green}:excitement:
:)
:d
:wink:
:mrgreen:
:neutral:
:twisted:
:arrow:
:shock:
:???:
:cool:
:evil:
:oops:
:razz:
:roll:
:cry:
:eek:
:lol:
:mad:
:sad:
:!:
:?:
:idea:
:hmm:
:beg:
:whew:
:chuckle:
:silly:
:envy:
:shutmouth:
{pear}:happy:
{pear}:smile:
{pear}:laugh:
{pear}:laughingoutloud:
{pear}:crying:
{pear}:exhausted:
{pear}:nerd:
{pear}:surprised:
{pear}:veryhungry:
{pear}:wink:
{blackemo}:laughtertotears:
{blackemo}:gift:
{blackemo}:love:
{blackemo}:inlove:
{blackemo}:shamefaced:
{blackemo}:heart:
{blackemo}:crazy:
{blackemo}:anguished:
{blackemo}:bruise:
{blackemo}:easymoney:
{blackemo}:exhausted:
{blackemo}:vampire:
{blackemo}:shutmouth:
{blackemo}:wink:
{blackemo}:carnival:
{blackemo}:flowers:
{blackemo}:hotdrink:
{blackemo}:party: