Notifications
Clear all

[Solved] Media Uploader Addon - No error message when imagesexceed limits.

8 Posts
2 Users
0 Reactions
418 Views
Posts: 3
Customer
Topic starter
(@jean-francois-labelle)
Member
Joined: 4 months ago
[#14704]

Hello,

We are encountering a frustrating problem. With the Media Uploader addon activated, when posting a comment with an image (or images) that do not meet requirements (for example too wide), the error message "container" (<div class="wpdiscuz-message-error"></div>) pops up but is empty, offering no valid feedback to the user. Additionally, the comment is saved but not immediately posted to the thread on screen (it only appears after a page reload). The result: if the user tries to save the comment with a different image, but without changing the text, they get an error message (this message is not empty) saying that a duplicate comment is detected. 

Looks like a bug. Anyone else experiencing this?

WordPress 7.1.2, wpDiscuz core 7.6.67, Media Uploader 7.3.0, PHP 8.3, site language tested in French and English. We have also tested with latest plugin version 7.6.71 (with same result)


7 Replies
Astghik
Posts: 6759
Admin
(@astgh)
Illustrious Member
Joined: 9 years ago

Hi,

Could you please provide the URL where we can see the issue? 


Posts: 3
Customer
Topic starter
(@jean-francois-labelle)
Member
Joined: 4 months ago

You must be logged in to see the comment form. I will PM you some credentials. 


1 Reply
Astghik
Admin
(@astgh)
Joined: 9 years ago

Illustrious Member
Posts: 6759

Thank you @jean-francois-labelle,

We'll check and get back to you ASAP. 

 


Astghik
Posts: 6759
Admin
(@astgh)
Illustrious Member
Joined: 9 years ago

@jean-francois-labelle,

We’ve identified the cause of the issue, and it will be fixed in the next version of the wpDiscuz plugin. The issue is not related to the addon; it is caused by the core wpDiscuz plugin.

Our team is working on the fix, and I’ll update this topic as soon as the new version is ready.

Thank you for your patience and understanding!


Posts: 3
Customer
Topic starter
(@jean-francois-labelle)
Member
Joined: 4 months ago

Thank you for the quick response. Do you have an approximate ETA for the fix (ballpark)?


1 Reply
Astghik
Admin
(@astgh)
Joined: 9 years ago

Illustrious Member
Posts: 6759

@jean-francois-labelle 

At the moment, I’m unable to provide a specific ETA, but I’ll keep a close eye on this and update the topic as soon as I have any news or further information to share.

 


Page 1 / 2
Share:
Scroll to top