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Private Messages - not so private?

6 Posts
2 Users
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Posts: 28
Customer
Topic starter
(@mark-hunt)
Member
Joined: 3 years ago

Hi,

We've been using WPForo for several years now and have implemented the Private Message function which for the most part works ok.

However I see private messages notifications into my email even though I am not part of that conversation? I know other users have had the same experience.

I've just upgraded to latest Wordpress (V6.8.1), Wpforo (V2.4.5) and Private Message Addon (V3.2.1) hoping it was a bug but it has occurred again?

Mark

 

5 Replies
Astghik
Posts: 6395
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Dear @mark-hunt

The wpForo Private Message addon doesn't have such an issue. It was checked many times. 

Please record a video demonstrating the issue for better clarity. 

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Posts: 28
Customer
Topic starter
(@mark-hunt)
Member
Joined: 3 years ago

Thanks for the reply. I don't need to record a video, its an email notification. I can forward you the email?

I don't want to post it here for obvious reasons. Just let me know where to forward?

Mark

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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6395

@mark-hunt 

Please use the email address: info[at]gvectors.com.

Also, kindly register a new user with this email and assign them as a forum administrator. This will help us verify whether we receive private message notifications.

Don't forget to send the login password for this user to the same email address.

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Posts: 28
Customer
Topic starter
(@mark-hunt)
Member
Joined: 3 years ago

Ok I have sent you 3 examples by email. I'll advise separately on the account access info.

Mark

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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6395

@mark-hunt 

Please check your email. You've been answered. 

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