Notifications
Clear all

Bug in combination with WP Rocket

5 Posts
2 Users
1 Reactions
103 Views
Posts: 5
Customer
Topic starter
(@miednr)
Member
Joined: 2 years ago
[#14654]

I discovered, that "wpForo Advanced Reactions" is causing an error in WP Rocket. It you install the plugin WP Rocket, you should find the display of WP Rocket (in the dashboard) distorted. It's not possible anymore to switch between different pages. Instead of that all pages of the WP Rocket backend are displayed in one single layout. I already talked to WP Rocket. They said, that this should be an issue on your end and I would like to report it. 

Please test it in combination with WP Rocket (Backend) and let me know, what you find.

BTW: I was very surprised, that your add-on could cause trouble with other plugins backends.

Looking forward to a solution.

Best regards!


Topic Tags
4 Replies
Astghik
Posts: 6708
Admin
(@astgh)
Illustrious Member
Joined: 9 years ago

Hi,

I'll ask our team to investigate this issue as soon as possible. I'll get back to you with an update once we have more information.


Reply
Astghik
Posts: 6708
Admin
(@astgh)
Illustrious Member
Joined: 9 years ago

Hi, 

Could you please send the admin login details to info[at]gvectors.com? I'll ask our developers to investigate the issue for you.

It would also be helpful if you could send us a full-screen video showing the issue and the exact steps you take to reproduce it. This will allow our developers to follow the same steps and investigate the problem more accurately.

Thank you!


Reply
Posts: 5
Customer
Topic starter
(@miednr)
Member
Joined: 2 years ago

Hello @astgh,

I am sorry, I can't provide you a plattform for debugging it.

But, there are no steps necessary to reproduce the issue. Please just install WP-Rocket in combination with "wpForo Advanced Reactions" and you will see, that WP-Rocket (Dashboard) ist distorted and can't be switched between the pages.

WP-Rocket knows the case. Please ask them for a refund in 14 days time frame. They do not have a trial version, but I guess, if you kindly ask, they would allow you to use the plugin for debugging purposes. 

Thank you!


Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 9 years ago

Illustrious Member
Posts: 6708

@miednr

I've already replied to you via PM. Please check your private messages for my response.


Reply
Share:
Scroll to top