Private Messages are not sending emails  

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Mariosgr
(@mariosgr)
Member Customer
Joined: 2 months ago
Posts: 40
03/01/2019 4:07 pm  

Many members complaining that they stopped receiving email notification for new PMs

any idea why ?


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2895
04/01/2019 10:10 am  

Please note, that the PM only sends email if a user is not online. Only offline users (at least 5 minutes offline) start receive email notification about new PM.


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Mariosgr
(@mariosgr)
Member Customer
Joined: 2 months ago
Posts: 40
04/01/2019 2:42 pm  

If someone close the site with out login out , he will receive notifications emails ?


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2895
05/01/2019 9:29 am  

Yes, after 5-10 minutes. In this case wpForo change user status to offline if user is not active 5-10 min.


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