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Private Messages are not sending emails  


Mariosgr
Posts: 160
Customer
(@mariosgr)
Member
Joined: 2 years ago

Many members complaining that they stopped receiving email notification for new PMs

any idea why ?

3 Replies
Tom
Posts: 3221
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Please note, that the PM only sends email if a user is not online. Only offline users (at least 5 minutes offline) start receive email notification about new PM.

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Mariosgr
Posts: 160
Customer
(@mariosgr)
Member
Joined: 2 years ago

If someone close the site with out login out , he will receive notifications emails ?

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Tom
Posts: 3221
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Yes, after 5-10 minutes. In this case wpForo change user status to offline if user is not active 5-10 min.

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