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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Massive performance issues because of private messages.

 
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wpForo Private Messages
Last Post by Astghik 7 months ago
29 Posts
3 Users
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2,231 Views
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Posts: 21
 Christian Pust
Customer
Topic starter
Nov 22, 2024 5:16 pm
(@christian-pust)
Member
Joined: 2 years ago

We use the private message addon. Since some weeks we notice increasing performance issues when opening the private messages. Also it seems that users with a lot of PN`s have longer loading times inside the forum. Today a user with over 350 PN`s reported 404 errors when trying to open his pn folder. We did some research and i can say that a user without pn`s have loading times of arround 1sec, users with a lot of pn`s between 5-10sec. BTW our hosting is a premium wordpress hosting with 6cpu and 6gb ram. 

1732201389 Mitgliederbereich
404
28 Replies
I Give Up
Posts: 296
 I Give Up
Customer
Nov 26, 2024 4:23 am
(@percysgrowroom)
Member
Joined: 7 years ago

I get the same issue. When I have messages in my inox, each page takes ages to load, its crazy! When no new messages are in there, the site loads fine. It would be good to find out why this happens, and if it can be fixed 

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Astghik
Posts: 6444
 Astghik
Admin
Nov 26, 2024 1:33 pm
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi,

You may have incorrect table structures. Please navigate to Dashboard > Forums > Tools > Debug > Tables tab and check database tables.

Leave screenshots so we can check it as well. 

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I Give Up reacted
1 Reply
I Give Up
 I Give Up
Customer
(@percysgrowroom)
Joined: 7 years ago

Member
Posts: 296
Nov 26, 2024 3:31 pm
Reply toAstghikAstghik

@astgh I am not sure if you're referring to me or the other guy. 

I checked for database errors and there is nothing wrong. I checked the whole debug thing, there are no issues at all. 

Here is a pic of the info from wpforo_pms databases:

pm databases
Reply
Posts: 21
 Christian Pust
Customer
Topic starter
Nov 27, 2024 6:00 pm
(@christian-pust)
Member
Joined: 2 years ago

here is my screenshot

ttp screenshot 1

 

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Posts: 21
 Christian Pust
Customer
Topic starter
Nov 27, 2024 6:04 pm
(@christian-pust)
Member
Joined: 2 years ago

this is the only error i can see, but since its just a "notice" i dont think this is the reason for the performance issues

screen3

 

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