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[Solved] Settings not saving

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Posts: 2
Customer
Topic starter
(@michael-cowley)
Member
Joined: 6 months ago

Hello,

We are facing some issues with wpforo, in terms of the flow of how people register and signup,

Right now they signup through the form signup page which works they get an email but the email asks them to set a password on the wp-admin side and not the forum side as the email gives them a link which goes to the wp-admin side. 

If checked the settings and toggled wpforo to replace login / signup / forgotten password but when I save the settings it reverts back and doesnt apply. 

I have tried it using a different theme incase there was a conflict but its the same result on there too. 

Any advice would be greatly appreciated.

 


2 Replies
Astghik
Posts: 6627
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @michael-cowley,

Please check for any console errors. You can do this by pressing F12 to open the developer tools, then navigating to the Console tab.

Additionally, go to Dashboard > Forums > Tools > Debug Tab > [Errors & Issues] sub-tab and check for any errors. If you find any, please let us know. Then go to wpForo > Tools > Database Tables tab and click the [Repair] button if you see any issues.

You can also try deactivating all plugins (keeping only wpForo activated) and check again. If it works, reactivate the plugins one by one and check after each activation to find the plugin causing the issue.


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Posts: 2
Customer
Topic starter
(@michael-cowley)
Member
Joined: 6 months ago

Resolved the theme was overriding the admin url which in turn altered the urls within the emails.

 


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