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Comment Author Info intalled and activated but not displaying  

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Matthew Dahlitz
Posts: 2
 Matthew Dahlitz
Customer
May 23, 2020 2:52 am
(@matthew-dahlitz)
Member
Joined: 1 week ago

I've just purchased "Comment Author Info" and installed and activated it. But none of the features are displaying - I'm only seeing the default wpDiscuz

I have installed on a site that is part of a WP multisite.

Please help.

Screen Shot 2020 05 23 at 8.51.42 am

 

2 Replies
Astghik
Posts: 4129
 Astghik
Admin
May 23, 2020 12:06 pm
(@astghik)
Support Team
Joined: 2 years ago

@matthew-dahlitz,

Please delete all caches and leave some example URL to allow us to check it. 

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Matthew Dahlitz
Posts: 2
 Matthew Dahlitz
Customer
May 23, 2020 2:49 pm
(@matthew-dahlitz)
Member
Joined: 1 week ago

Here's the latest post and we've put two comments - no bio info, and Matthew is marked as "member" but it should be "author" https://ageofrobots.net/new-algorithm-efficiently-finds-antibiotic-candidates-2/

Here's another where Matthew is an Administrator (with bio etc).  https://ageofrobots.net/new-hardware-could-curb-ais-energy-hungry-appetite/

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