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Topic starter
Hi
I've bought a number of Add-ons. We host on WP Engine so activated and tested on the Staging Site.
Even if I deactivate the plugins on the Staging site I cannot add/activate the licence on the live site. What do I need to do?
Many thanks.
Posted : 14/02/2019 3:29 pm
First of all, thank you for your purchases and for contacting us.
Please never activate add-ons on test websites. These plugins should only be activated if WordPress is located in WEB under a real domain name.
Please provide us the order number we'll reset it and you'll be able to activate it again.
Posted : 14/02/2019 3:36 pm
Topic starter
Thank you. Details are:
Order #29331 for
wpForo - myCRED Integration
wpForo Ads Manager
wpForo Polls
wpForo Private Messages
and
Order #29598 for wpForo - User Custom Fields
Thanks
Posted : 14/02/2019 3:52 pm