[Solved] Deactivate on site and activate on new site  

JACK
 JACK
(@jack22)
New Member Customer

 I would like to deactivate all my license on my old site and move to my new site, how do I go about this (I don't see a deactivation option on the old site)?

ReplyQuote
Posted : 09/07/2017 6:16 pm
Tom
 Tom
(@tomson)
Support Team Admin

There is no deactivation option. You should send addon keys to support[at]gvectors.com email address. We'll reset them and let you know.

Edited: 6 months  ago
ReplyQuote
Posted : 11/07/2017 12:42 am
windmm
(@windmm)
Active Member Customer
Posted by: Tom

There is no deactivation option. You should send addon keys to support[at]gvectors.com email address. We'll reset them and let you know.

I am facing the same problem. I have contacted the support. Please help me out!

ReplyQuote
Posted : 12/10/2017 6:37 pm
Tom
 Tom
(@tomson)
Support Team Admin

Hi windmm,

You email doesn't work. We've replied but email was not delivered. Your two keys are reset. You can test them.

ReplyQuote
Posted : 13/10/2017 1:08 am
windmm
(@windmm)
Active Member Customer

Thanks Tom. I don't know why. I have been using this email for years.

ReplyQuote
Posted : 13/10/2017 9:24 am
  
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