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[Solved] Deactivate on site and activate on new site

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 JACK
(@jack22)
Posts: 1
Member Customer
Topic starter
 

 I would like to deactivate all my license on my old site and move to my new site, how do I go about this (I don't see a deactivation option on the old site)?

 
Posted : 09/07/2017 6:16 pm
 Tom
(@tomson)
Posts: 4168
Famed Member Admin
 

There is no deactivation option. You should send addon keys to support[at]gvectors.com email address. We'll reset them and let you know.

 
Posted : 11/07/2017 12:42 am
(@windmm)
Posts: 8
Member Customer
 
Posted by: Tom

There is no deactivation option. You should send addon keys to support[at]gvectors.com email address. We'll reset them and let you know.

I am facing the same problem. I have contacted the support. Please help me out!

 
Posted : 12/10/2017 6:37 pm
 Tom
(@tomson)
Posts: 4168
Famed Member Admin
 

Hi windmm,

You email doesn't work. We've replied but email was not delivered. Your two keys are reset. You can test them.

 
Posted : 13/10/2017 1:08 am
(@windmm)
Posts: 8
Member Customer
 

Thanks Tom. I don't know why. I have been using this email for years.

 
Posted : 13/10/2017 9:24 am
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