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Issue adding Paid Membership Pro Integration

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Posts: 4
Customer
Topic starter
(@jennifer-anderson)
Member
Joined: 4 weeks ago

Hello,

I downloaded wpForo for our client (Jennifer Anderson), it seems to be working well. However, they wanted to place it behind a PayWall, I had them add wpForo - Paid Membership Pro Integration, but every time I try and ACTIVATE the plug-in it doesn't active. I've deleted and reloaded the application multiple times and still have issues. 

My client does have a WooCommerce Membership (By SkyVerge). But, we still can't seem to get your plug-in to activate.

Any help would be greatly appreciated.

If we can't get it to work, is there some way we can get a refund?

Thanks,

Matt

7 Replies
Astghik
Posts: 5842
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Have you inserted the activation key? 

Please provide us more information about the issue.

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Posts: 4
Customer
Topic starter
(@jennifer-anderson)
Member
Joined: 4 weeks ago

Where would the key go? But yes, I do have the key that was emailed. 

 

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2 Replies
Customer
(@jennifer-anderson)
Joined: 4 weeks ago

Member
Posts: 4

After looking at the instructions, it doesn't ever get to the point that it asks for a key. You hit ACTIVATE on the wpForo - Paid Memberships Pro Integration and it just doesn't ACTIVATE. We have the WooCommerce Memberships up and working just fine. 

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Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5842

@jennifer-anderson,

Please provide us with some screenshots to allow us to better understand the issue. 

 

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Posts: 4154
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Hi @jennifer-anderson,

If you want to integrate wpForo with WooCommerce Memberships plugin you should purchase and use wpForo - WooCommerce Memberships Integration addon, not the  wpForo - Paid Membership Pro Integration. The wpForo - Paid Membership Pro Integration addon is for Paid Membership Pro plugin, so you don't have that plugin.

 

I assume you've purchased a wrong addon, please let us know whether we should change your order from wpForo - Paid Membership Pro Integration addon to wpForo - WooCommerce Memberships Integration addon .

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2 Replies
Customer
(@jennifer-anderson)
Joined: 4 weeks ago

Member
Posts: 4

@tomson Yes that is true. Can we change that? Thanks!

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 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4154

Hi @jennifer-anderson,

Your addon has been changed, please find it in your account page.

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