AI Search

Classic Search

Search Phrase:

Search Type:

Advanced search options

Search in Forums:

Search in date period:

Sort Search Results by:

AI Assistant

Notifications

Clear all

Files from different devices are loaded differently

✦ Summarize Topic

Page 1 / 2 Next

wpForo Advanced Attachments

Last Post by Astghik 5 years ago

14 Posts

2 Users

0 Reactions

3,600 Views

RSS

Posts: 12

Igorvatt

Topic starter

Translate ▼

Nov 24, 2020 3:41 pm

(@igorvatt)

Active Member

Joined: 5 years ago

[#6762]

Meizu 5,8 mb 3120x4160 vertical loaded
Samsung 5.19 3096x4128 vertical does not load
Xiaomi 4.13 mb 3000x4000 vertical loaded
Xiaomi 5,1 mb 3120x4160 vertical not loaded (from the front camera)
Sony A7III 10.5 mb 6000x4000 horizontal loaded

13 Replies

Posts: 12

Igorvatt

Topic starter

Translate ▼

Nov 24, 2020 3:43 pm

(@igorvatt)

Active Member

Joined: 5 years ago

Sorry, I'm using google translate

Posts: 12

Igorvatt

Topic starter

Translate ▼

Nov 24, 2020 3:51 pm

(@igorvatt)

Active Member

Joined: 5 years ago

Apparently photos are loaded but not displayed

Posts: 12

Igorvatt

Topic starter

Translate ▼

Nov 24, 2020 6:37 pm

(@igorvatt)

Active Member

Joined: 5 years ago

This is a photo, that is not loading...

Posts: 12

Igorvatt

Topic starter

Translate ▼

Nov 24, 2020 6:37 pm

(@igorvatt)

Active Member

Joined: 5 years ago

uploaded to your forum

8 Replies

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Nov 25, 2020 1:03 pm

Reply to

Igorvatt

Translate ▼

@igorvatt,

Please leave a screenshot of the "Server Information" section. It's located in the Dashboard > Forums > Dashboard admin page.

BTW, could you please provide your order number? Your account doesn't have [customer] label.

Igorvatt

(@igorvatt)

Joined: 5 years ago

Active Member

Posts: 12

Nov 26, 2020 6:31 am

Reply to

Astghik

Translate ▼

@astghik No, the problem still exists.

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Nov 26, 2020 11:37 am

Reply to

Igorvatt

Translate ▼

@igorvatt,

First of all, please update the MySQL version, it should be 5.6 or greater. More info here: https://wpforo.com/docs/root/wpforo-installation/server-requirements/

Then navigate to the Dashboard > Forums > Dashboard admin page, make sure the "GD and Image Functions", "PHP imagick extension" are Available. If not please ask the hosting support to enable those.

Igorvatt

(@igorvatt)

Joined: 5 years ago

Active Member

Posts: 12

Nov 26, 2020 9:16 pm

Reply to

Astghik

Translate ▼

@astghik MySQL in our case is MariaDB 10.2. This is a response from the host. "The parameters are set globally on the servers, and updates are also carried out globally, you can change / install the version only on VPS servers."

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Nov 27, 2020 4:26 pm

Reply to

Igorvatt

Translate ▼

@igorvatt,

The issue doesn't have any relation to the wpForo Advanced Attachment add-on.

The server parameters are not enough to rotate the images with big resolutions. You should ask them to change the parameters so that to the images with big resolutions may be rotated correctly.