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Files from different devices are loaded differently

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Posts: 12
Topic starter
(@igorvatt)
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Joined: 4 years ago
Meizu 5,8 mb 3120x4160 vertical loaded
Samsung 5.19 3096x4128 vertical does not load
Xiaomi 4.13 mb 3000x4000 vertical loaded
Xiaomi 5,1 mb 3120x4160 vertical not loaded (from the front camera)
Sony A7III 10.5 mb 6000x4000 horizontal loaded
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Posts: 12
Topic starter
(@igorvatt)
Active Member
Joined: 4 years ago

Sorry, I'm using google translate

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Posts: 12
Topic starter
(@igorvatt)
Active Member
Joined: 4 years ago
Apparently photos are loaded but not displayed
Снимок экрана 2020 11 24 в 18.48.02

 

 
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Posts: 12
Topic starter
(@igorvatt)
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Joined: 4 years ago

This is a photo, that is not loading...

20200805 195704
20200805 195732
20200805 195753
20200807 190906

 

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Posts: 12
Topic starter
(@igorvatt)
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Joined: 4 years ago

uploaded to your forum

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Astghik
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(@astgh)
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@igorvatt,

Please leave a screenshot of the "Server Information" section. It's located in the Dashboard > Forums > Dashboard admin page. 

BTW, could you please provide your order number? Your account doesn't have [customer] label.

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(@igorvatt)
Joined: 4 years ago

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Posts: 12

@astghik No, the problem still exists.

Снимок экрана 2020 11 26 в 09.31.18

 

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Astghik
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(@astgh)
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@igorvatt,

First of all, please update the MySQL version, it should be 5.6 or greater. More info here:  https://wpforo.com/docs/root/wpforo-installation/server-requirements/

Then navigate to the Dashboard > Forums > Dashboard admin page, make sure the "GD and Image Functions", "PHP imagick extension" are Available. If not please ask the hosting support to enable those. 

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(@igorvatt)
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Posts: 12

@astghik   MySQL in our case is MariaDB 10.2. This is a response from the host. "The parameters are set globally on the servers, and updates are also carried out globally, you can change / install the version only on VPS servers."

Снимок экрана 2020 11 26 в 23.47.28

 

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Astghik
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(@astgh)
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@igorvatt,

The issue doesn't have any relation to the wpForo Advanced Attachment add-on.

The server parameters are not enough to rotate the images with big resolutions. You should ask them to change the parameters so that to the images with big resolutions may be rotated correctly.

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(@igorvatt)
Joined: 4 years ago

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Posts: 12

Can Advanced Attachment and Image Optimizers like EWWW, Smush, ReSmush, ShortPixel work?

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(@igorvatt)
Joined: 4 years ago

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Posts: 12

@astghik Do you plan to integrate image compression and meta file cleaning into the addon?

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Astghik
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(@astgh)
Joined: 7 years ago

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Posts: 6153

@igorvattб

We'll add a new hook that will allow to decrease the quality of the images with big resolutions. 

I'd also suggest you read Tom's answer here: https://gvectors.com/forum/postid/25113/

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