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[Solved] Audio and mp3 files not uploading

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(@ezedike-chinedu)
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Joined: 6 years ago
[#5303]

After the update I noticed that when I upload an audio or mp3 file it will show on the editor but will disappear if I create the topic or post. On wpforo. Other files are working very well. Only the mp3 and audio files. 


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Astghik
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(@astgh)
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Joined: 8 years ago

Hi @ezedike-chinedu,

Please register some new testing user and send the users login details with your forum URL to info[at]gvectors.com email address to allow us to check it. 


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(@ezedike-chinedu)
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@astghik

The problem is that the audio files don't appear on mobile view but they appears on desktop view

 


Elvina
(@elvina)
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Astghik
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@ezedike-chinedu,

Thank you for clarification.

In any case please register some new testing user and send the users login details with your forum URL to info[at]gvectors.com email address to allow us to check it.

 

 


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(@ezedike-chinedu)
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I have sent the the user login details since two days ago 

 


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Elvina
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@ezedike-chinedu,

Thank you for details.
I've just asked our developers about the issue and currently, I'm waiting for the response from them. I'll update the topic once I get some response from them.

 


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(@ezedike-chinedu)
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OK sir


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Elvina
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@ezedike-chinedu,

Please navigate to the Dashboard > Forum > Settings > Styles admin page, put the following CSS code in the "Custom CSS code" textarea:

@media screen and (min-width: 320px) {
#wpforo-wrap figure[data-attachids] {
min-width: 99%;
}
}

Please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.

 


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(@ezedike-chinedu)
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Joined: 6 years ago

Thanks a million times sir


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