After the update I noticed that when I upload an audio or mp3 file it will show on the editor but will disappear if I create the topic or post. On wpforo. Other files are working very well. Only the mp3 and audio files.
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Feb 28, 2020 3:54 pm
8 Replies
Feb 28, 2020 4:19 pm
Hi @ezedike-chinedu,
Please register some new testing user and send the users login details with your forum URL to info[at]gvectors.com email address to allow us to check it.
Feb 29, 2020 11:34 am
@astghik
The problem is that the audio files don't appear on mobile view but they appears on desktop view
Feb 29, 2020 12:02 pm
Thank you for clarification.
In any case please register some new testing user and send the users login details with your forum URL to info[at]gvectors.com email address to allow us to check it.
Mar 02, 2020 9:38 am
I have sent the the user login details since two days ago
Mar 02, 2020 2:22 pm
Thank you for details.
I've just asked our developers about the issue and currently, I'm waiting for the response from them. I'll update the topic once I get some response from them.
Mar 03, 2020 2:31 am
OK sir
Mar 03, 2020 1:51 pm
Please navigate to the Dashboard > Forum > Settings > Styles admin page, put the following CSS code in the "Custom CSS code" textarea:
@media screen and (min-width: 320px) {
#wpforo-wrap figure[data-attachids] {
min-width: 99%;
}
}
Please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.
Mar 03, 2020 2:47 pm
Thanks a million times sir