Notifications
Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

wpDiscuz Support Forum wpForo Support Forum

Attaching images

Page 1 / 3

alexo
Posts: 15
Topic starter
(@alexo)
Active Member
Joined: 2 years ago

It seems it's been out since last week this option on the forum , I don't know if there's any way I could fix it since users can't use the option and I got like some errors in the console. I don't know if this could help.

I already tried different ways to make it work but seems it doesn't work at the time .

Screenshot 2020 12 14 at 17.03.08

 

Topic Tags
24 Replies
Tom
Posts: 3822
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

Hi @alexo,

Please let us know what version of the addon you use.

Reply
alexo
Posts: 15
Topic starter
(@alexo)
Active Member
Joined: 2 years ago

The Advanced Attachments add-on 

Reply
6 Replies
Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

Hi @alexo,

Tom asked you to provide the version of the addon. Is it the latest one?  

BTW, could you please provide your order number? Your account doesn't have [customer] label.

Reply
alexo
(@alexo)
Joined: 2 years ago

Active Member
Posts: 15

@astghik Hi

 

I just updated to the new one and follow the instructions after installing it

Versión 2.0.8

 

And I try to attach any image or file but still got nothing attached

Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@alexo,

Please register some new testing user and send the user's login details with your website URL to info[at]gvectors.com email address. 

BTW, could you please provide your order number? Your account doesn't have [customer] label.

Don't forget to provide us your order ID. 

Reply
alexo
(@alexo)
Joined: 2 years ago

Active Member
Posts: 15

@astghik Ok , do you need a subject message like support or something like that. 

No , my boss is the customer ill ask for it and send it to you asap 

Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@alexo,

sure we need it. Please leave the email subject here once you send the email. 

Reply
alexo
(@alexo)
Joined: 2 years ago

Active Member
Posts: 15

@astghik OK perfect

Reply
alexo
Posts: 15
Topic starter
(@alexo)
Active Member
Joined: 2 years ago

Ok , here you go the subject is : Attaching images on jonhernandez report 

Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@alexo,

We've just checked your forum and don't see any issues. Everything is working fine. 

Testing topic: 

https://www.jonhernandez.education/foro/postid/2120/

Reply
alexo
Posts: 15
Topic starter
(@alexo)
Active Member
Joined: 2 years ago

OK I just saw it . Do you think it could be an specific forum. Because I can't add an image in this one for example.

https://www.jonhernandez.education/foro/fotos-para-critica-jon/critica-1-de-diciembre-2020

 

Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@alexo,

here also everything is working fine. See the video:

https://www.screencast.com/t/qwviUF426

Please record some video with the issue. 

Reply
Page 1 / 3
Share:
Scroll to top