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wpForo Advanced Attachments
Last Post by Admin 2 weeks ago
10 Posts
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Posts: 6
 Admin
Customer
Topic starter
Apr 11, 2025 1:03 pm
(@david-stenson)
Member
Joined: 3 weeks ago

I have requested help through forms and your support email address but to no avail which is disappointing . I have purchased the advanced attachments to work on the WpForo board, and I am unable to save the settings in the plugin. The plugin and license has installed with nor problem, when saving the page I get

my site URL //wp-admin/admin.php?page=wpforo-settings&wpf_tab=wpforo-advanced-attachments
Then a forbidden page comes up. I have no issues with WpForo board only this plugin. Members can even use the plugin on my site its just I cannot update the settings page in the dashboard. 

Please can someone provide some feedback to rectify a plugin which I cannot use.

9 Replies
Astghik
Posts: 6335
 Astghik
Admin
Apr 11, 2025 3:48 pm
(@astgh)
Illustrious Member
Joined: 7 years ago

Hi

We don't find such an issue on our test websites. Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you. 

Reply
Posts: 6
 Admin
Customer
Topic starter
Apr 11, 2025 6:22 pm
(@david-stenson)
Member
Joined: 3 weeks ago

Hi thanks for getting back to me I have send the admin access to info email address.

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Posts: 6
 Admin
Customer
Topic starter
Apr 12, 2025 11:07 am
(@david-stenson)
Member
Joined: 3 weeks ago

This issue is still outstanding no one has been to check it out, I have being trying to get this rectified since April 9th. This is very disappointing support/after sales support. If the issue does not get resolved I would like a refund. There are plenty of forums/boards on the market which offer better support which I may have to consider moving to.  

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1 Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6335
Astghik - Facebook Astghik - X.com
Apr 12, 2025 2:09 pm
Reply toAdmin

@david-stenson 

The developers are checking the issue. I'll update the topic soon. 

Reply
Posts: 6
 Admin
Customer
Topic starter
Apr 13, 2025 6:00 pm
(@david-stenson)
Member
Joined: 3 weeks ago

The issue is still outstanding do we have any updates on the problem or how long this is going to take to get rectified? 

Reply
1 Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6335
Astghik - Facebook Astghik - X.com
Apr 14, 2025 2:11 pm
Reply toAdmin

@david-stenson 

Please contact the hosting support with this issue. It comes from the LiteSpeed plugin configurations. 

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