Subscription notifications not working

Hi @anonimniq,

Please check the points mentioned in this support topic and leave some feedback for each one: 

https://gvectors.com/forum/how-to-and-troubleshooting/comment-subscription-and-notification-dont-work/

Thank you, I'll check it. Meanwhile I reply to your test comment on my website to see if you receive any notifications.

Still can't find a solution for this problem. DB table is OK, subscriptions are there, I test it many times, subscribe with one email, then comment with another email from different IP, but no notification on the subscriber email. I as an admin receive notification for all new posts and comments, this is enabled on the wordpress backend so the mail function is working fine... as I said in my first post, this function is working fine with another subscription plugin that I used before. This is really important function for my site, because all users are non-registered.

@anonimniq

Please wait a bit. I'm going to ask the plugin developers about this issue. I'll update this topic once I get a response from them. 

@anonimniq,

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it.

I send the backup to you.

@astghik

do you received the backup? 

I disable ajax loading for comments option in my theme setting and issue is fixed. Subsctibtions worked now. 

@anonimniq,

Than you for letting us know. Glad to hear that the issue is solved.