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User is shown not logged in unless page refreshed manually  


Lisa Nabros
Member Customer
Joined: 1 year ago
Posts: 4
11/09/2019 10:29 pm  


We have the following behavior that started recently:

1. User logs in using facbook or google account

2. The page refreshes

3. Scrolling to the comment section again, the user still sees the log in button etc - stating he.she not logged in

4. But on manually refreshing again the user sees that he/she is logged in

Any help in this matter is much appreciated.



Support Team Admin
Joined: 3 years ago
Posts: 4481
12/09/2019 2:27 pm  

Hi @nabros,

Thank you for contacting us.

Do you have a cache plugins installed on your website? If so please deactivate the cach plugins and check again. 

Please don't forget to press Ctrl+F5 (twice) on frontend before checking.   

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