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Payed Addon, but the Order is no marked as Cancelled

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Product License Questions
Last Post by Tom 9 years ago
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 Eduard Schwarzkopf
(@emtac-editing)
Posts: 1
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[#1431]

 Hey, I've purchased an Addon and paid it via PayPal, it was a long time on pending, but now it is on "Cancelled". I've checked my PayPal and can see that the money was sent and it is not returning so far. I also received a billing email already.

Thanks


 
Posted : 30/06/2017 2:01 pm
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addon cancelled paypal order payment
 Tom
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Hi  Eduar,

Thank you for your purchase. For some reason your order was not automatically completed. We just did it manually, you should get an email about order details and you should be able to find download link with addon activation key in My Account page


 
Posted : 01/07/2017 12:47 am
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Topic Tags:  addon (346) , cancelled (2) , paypal (2) , order (54) , payment (27) ,
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