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Topic starter
I paid for an addon and it seems as if something went wrong. I got my receipt from Paypal, but I never got an email from GVectors and it does not appear on my account. Order number is 29332 (87809456).
This topic was modified 6 years ago by Slimword
Posted : 20/12/2018 8:35 pm
Hi @slimword,
Thank you for your purchase and for contacting us. It seems you've not clicked on [Complete Order] button after the payment step. This button sends information back to gVectors Store for further processes. We just did it manually and your order is set complete. You should receive an email with product download link and activation key. The same information exists in gVectors.com > Your Account page: https://gvectors.com/my-account/
Posted : 21/12/2018 12:32 am
Topic starter
There was no option that ever said that. I do see that it's been taken care of though. Thank you for looking into this.
Posted : 21/12/2018 12:44 am