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[Solved] 7.0.3 embedded URLs no longer working

41 Posts
5 Users
3 Likes
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Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Still not working all the time:

Screen Shot 2020 07 06 at 9.41.42 AM

commenter didn't post the correct format so I  updated it to what you see in the image and it still didn't embed properly 🙁 

1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@daisypeel,

Please make sure you insert it as a simple URL. Don't make it a link.

Can you place that URL here?

Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

The software makes it a link - people are just copying and pasting the URL. I can go in and edit their comments and it is not a link. I can see in the code view it's not a link. And yet it still shows up as a link and not an embedded URL. Here's the latest one to not show up properly:

 

Screen Shot 2020 07 10 at 9.59.13 AM

The user thinks he's done something wrong but he hasn't. Inspecting the code shows it was not put in as a link, just copied and pasted on its own line. When *I* copy and paste the link in a reply comment, it shows up fine. This behavior seems random and intermittent; plenty of users are copying and pasting links that DO embed just fine...

Screen Shot 2020 07 10 at 10.01.17 AM

 

3 Replies
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@daisypeel,

Maybe this is a small bug related to the comment text start point. Please ask him edit the comment and put the URL after the text. I mean the comment should not be started with the embed link. If this is the case, we'll fix this bug asap.

Customer
(@daisypeel)
Joined: 7 years ago

Member
Posts: 72

@tomson

thanks for continuing to look at this. Found another comment today, here's a screenshot of what happened after I copied the url in the original comment, and pasted it in to a reply:

Screen Shot 2020 07 16 at 1.41.36 PM

the original URL was a valid URL, I simply copied and pasted it in to a blank comment by itself and then it worked. Many URLs *are* working, but many still are not. 

 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@daisypeel,

Who is the author of that comment? What is his/her User Role?

Could you please take a screenshot and attach here the Embeds Addon Settings Tab (Dashboard > wpDiscuz > Settings > Embeds Tab)?

Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Thanks for the response. The author has user role of subscriber. Here is the screenshot requested. Many thanks.

Screen Shot 2020 07 17 at 11.53.52 AM
1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@daisypeel,

Please send the admin login details to info[at]gvectors.com email address. 

Also, please make sure the plugin editing feature is open.

Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

This is still an issue.

1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@daisypeel,

Sorry for the late response.

I'm sorry but we can't find your email. Could you please leave the email subject here, to allow us to easily find it. Or simply send it again, and don't forget to leave the email subject.

Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

The subject line is: WPDiscuz embeds not always working

 

I will send again.

1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@daisypeel,

For some reason, we can't access your website. Please make sure everything is correct and let us know. See the screenshot below:

can't access

Also, please make sure the plugin editing feature is open, to allow our developers to be able to edit/deactivate and activate the plugin.

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