Guests cannot edit comments even though editing is enabled.  

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Who
 Who
(@amor)
Active Member Customer
Joined: 1 year  ago
Posts: 13
29/06/2018 3:12 am  

I'm pretty sure guests could have edited comments previously but now even though I have comment editing enabled for 15 minutes, I cannot edit comments immediately after posting them as a guest. When I try to edit a comment as a guest I get the error "Sorry, this comment no longer possible to edit". Help with this will be appreciated.


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
29/06/2018 12:54 pm  

Hi, 

could you please leave your website URL to allow us to check it?


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Who
 Who
(@amor)
Active Member Customer
Joined: 1 year  ago
Posts: 13
30/06/2018 10:27 am  

Sent a private message.


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Who
 Who
(@amor)
Active Member Customer
Joined: 1 year  ago
Posts: 13
03/07/2018 12:32 am  

It's is unlikely anyone else will run into this problem but the problem was that I had the following line in my functions.php file:

remove_action( 'set_comment_cookies', 'wp_set_comment_cookies' );

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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
03/07/2018 12:41 pm  

Hi Who,

Thank you for sharing this information. 


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
17/07/2018 4:34 pm  

There is a similar problem. The settings are turned on and the guest can not edit the message


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
19/07/2018 9:05 pm  

Hi AlexBr,

Please check the functions.php, and if you find the following code remove it and test again.

remove_action( 'set_comment_cookies', 'wp_set_comment_cookies' );

Also, leave your website URL to allow us to check it.

 


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
20/07/2018 3:11 am  

Hi.

There is no such line of code in functions.php

Site


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
20/07/2018 1:40 pm  

Hi AlexBr,

Could you please turn off comment moderation and check again?

More info here:  https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/before-a-comment-appears/

 


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
20/07/2018 3:14 pm  

Approved. The second comment should be without moderation.


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
21/07/2018 2:45 pm  

Hi AlexBr,

This is a site-specific issue, we couldn't find such an issue on our test websites, could you please send admin login details to support[at]gvectors.com email address to allow us to check it?


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
22/07/2018 12:42 am  

Sent to the email..


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
24/07/2018 4:38 pm  

Hi @alexbr,

Please delete wpDiscuz via FTP, install and activate again and let us know. 


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
24/07/2018 10:47 pm  

Hi. I deleted the folder in wpDiscuz. Installed the plugin again.
Just need to be warned that your actions will lead to an error and the site will stop working. If I was not there, the site would not work for a long time.


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
25/07/2018 1:24 pm  

Hi AlexBr.

I'm really sorry about that this happened. In order to avoid such problems please confirm to install and activate the following plugin (Duplicator – WordPress Migration Plugin) on your website, we'll be able to test on our server or compress/zip current active theme and all plugins, send to info[at]gvectors.com email address.


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
25/07/2018 9:31 pm  

Hi, @Astghik

Please return everything as it was. User roles also. You have the entire list of plugins in our blog. That should be enough. I can not give you a full dump.

Let me know when you're done ...


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
26/07/2018 4:29 pm  

Hi AlexBr,

We didn't do any changes related to user roles. We moderated only wpDiscuz files

 


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
26/07/2018 11:13 pm  

...The wp-editor plug-in was installed on the 24th day. I did not install it.


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Astghik
(@astghik)
Support Team Admin
Joined: 11 months  ago
Posts: 1180
27/07/2018 1:58 pm  

Hi AlexBr,

yes, we've installed this plugin for debugging. We've already deleted this plugin.


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AlexBr
(@alexbr)
Active Member
Joined: 3 months  ago
Posts: 8
27/07/2018 3:03 pm  

Hi @Astghik

Thank you for your desire to help, but for the future, let us know what you are going to do. So it will be more correct.

Later I'll try to turn off the plug-ins one by one and try to find out with what your plug-in conflicts.
I will write about the results.


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