Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Solved] You are not allowed to write a message yet.

7 Posts
2 Users
0 Reactions
1,597 Views
Posts: 11
Topic starter
(@matthewskennethrgmail-com)
Active Member
Joined: 4 years ago

Hello, Im having this error on paid add one "You are not allowed to write a message yet."

I also set up "Min number of forum posts a user must have" to 1 but the problem is still the

Capture

same even I delete the anti-spam plugin.

Please help me it's urgent

 

thanks

6 Replies
Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

@matthewskennethrgmail-com,

It means your users doesn't have even one approved post, or the "Can write PM" permission is not enabled for the usergroups you check. Go to Dashboard > Forums > Usergroups admin page, edit all usergroups you want and enable the "Front - Can write PM" permission.

Reply
2 Replies
(@matthewskennethrgmail-com)
Joined: 4 years ago

Active Member
Posts: 11

@tomson 

All user groups set to "Can write PM" but problem is still same

Reply
 Tom
Admin
(@tomson)
Joined: 10 years ago

Famed Member
Posts: 4233

@matthewskennethrgmail-com ,

Set "0" the minimum number of posts in PM settings. Then go to Dashboard > Forums > Dashboard and delete the forum cache. then delete the website cache if you have a cache plugin.

Reply
Posts: 11
Topic starter
(@matthewskennethrgmail-com)
Active Member
Joined: 4 years ago
Capture
Reply
1 Reply
 Tom
Admin
(@tomson)
Joined: 10 years ago

Famed Member
Posts: 4233

@matthewskennethrgmail-com ,

Could you please read my last post? I am referring the PM addon settings in Dashboard > Forums > Settings > Addons > PM Tab. The minimal post count should be set "0". Then go to Dashboard > Forums > Dashboard and delete the forum cache. then delete the website cache if you have a cache plugin.

Reply
Posts: 11
Topic starter
(@matthewskennethrgmail-com)
Active Member
Joined: 4 years ago

Hello!

I'm facing another issue in the PM addon which is loading when a user or even admin try to send a message then the message box still loading and loading you can see in the screenshot

 

here is the site https://acrossthecamera.com/community/

Please help me fix that issue ASAP

Capture

 

Reply
Share:
Scroll to top