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ZIp file won't upload

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Posts: 2
Customer
Topic starter
(@robbie-wallis)
Member
Joined: 3 weeks ago

Purchased wpForo Private Messages plugin.

Cannot upload to plugins.

Attempting upload of zip in WP goes to maintenance page, on reload of plugins nothing new appears.

Manual upload to plugins folder in file manager also doesn't work, states 100% completed but just does not appear in the plugins list.

Can't go beyond buying the plugin. Can't upload. Can't activate.

Never had this with any other plugin.

3 Replies
Posts: 4208
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Hi @robbie-wallis,

Please make sure you have free disk space on your hosting service. Try to unzip the addon and upload it via FTP connection. This is a hosting service issue for sure.

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Posts: 2
Customer
Topic starter
(@robbie-wallis)
Member
Joined: 3 weeks ago

Thank you. I managed to get it installed via FTP.

I'm testing it out now but I can't seem to find an option for reporting a private message to admin. Can you direct me to the right page for such a setting?

I really need to be able to allow members to report messages and spam etc.

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1 Reply
Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6094

@robbie-wallis 

Please see the screenshot below:

image
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