gVectors Team

Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination

Forums
wpForo Addons Suppo...
wpForo Official Add...
wpForo Private Mess...
Provate Message .do...
 
Notifications
Clear all

Provate Message .doc, .pdf attachments

 
wpForo Private Messages
Last Post by Busola Oghumu 6 years ago
3 Posts
2 Users
0 Reactions
1,862 Views
RSS
Posts: 4
 Busola Oghumu
Customer
Topic starter
Jun 09, 2020 4:08 am
(@busola-oghumu)
Member
Joined: 6 years ago
[#6182]

Hi, 

 

My users are having problems sending me attachments in docs in .doc, .pdf formats, it seems to allow them attached on .jpg files when they send me private messages.

 

But I can attach .doc, .pdf to them when I send private messages.

 

Is this a known issue, and what I can do have it resolved.

 

thanks 

 


Topic Tags
attachments formats problem wpforo private message
2 Replies
Astghik
Posts: 6651
 Astghik
Admin
Jun 09, 2020 2:21 pm
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @busola-oghumu,

Please navigate to Dashboard > Forums > Settings > Addons > Attachments admin page and make sure the extentions are included in the "Accepted File Types" option. 


Reply
Posts: 4
 Busola Oghumu
Customer
Topic starter
Jun 09, 2020 5:19 pm
(@busola-oghumu)
Member
Joined: 6 years ago

Hi those file types are already there and the issue still occurs, see attached

Screenshot at Jun 09 09 19 00

 


Reply
Forum Jump:
  Previous Topic
Next Topic  
Related Topics
Topic Tags:  attachments (144) , formats (1) , problem (73) , wpforo (405) , private message (33) ,
Share:
Scroll to top