New update?

@agnes-mitchkoski

Do you on localhost?

agnes mitchkoski

Customer

(@agnes-mitchkoski)

Joined: 5 years ago

Member

Posts: 13

Feb 07, 2020 12:52 am

We are hosted through Bluehost. Does that help? I'm not that savvy about some of this.

Tom

Admin

(@tomson)

Joined: 10 years ago

Famed Member

Posts: 4213

Feb 07, 2020 12:54 am

@agnes-mitchkoski,

Please activate it to get updates. If you moved your website to another domain just contact as and we'll reset your activation allowing you to activate it again.

agnes mitchkoski

Customer

(@agnes-mitchkoski)

Joined: 5 years ago

Member

Posts: 13

Feb 07, 2020 12:58 am

But can you answer my question about the updates not being tested with our version of WordPress. I don't want to update and then have problems.... When will the testing happen? Or are the risks minimal? Thanks.

Tom

Admin

(@tomson)

Joined: 10 years ago

Famed Member

Posts: 4213

Feb 07, 2020 1:05 am

@agnes-mitchkoski,

First make sure you use wpForo 1.7.0 version,

Then activate and update the PM addon.

All will work fine.

agnes mitchkoski

Customer

(@agnes-mitchkoski)

Joined: 5 years ago

Member

Posts: 13

Feb 07, 2020 2:11 am

@tomsongreat. Thanks.

agnes mitchkoski

Customer

(@agnes-mitchkoski)

Joined: 5 years ago

Member

Posts: 13

Feb 07, 2020 4:27 am

We just installed the activation keys for wpForo Advanced Attachments and wpForo Private Messages.
However, now when we try to update those 2 plugins, we get erro messages:

"Update Failed: Update package not available.”
from the Plugins page, or

"An error occurred while updating wpForo Advanced Attachments: Update package not available.”
from the updates page.

Please advise.

THANKS! 🙂

Tom

Admin

(@tomson)

Joined: 10 years ago

Famed Member

Posts: 4213

Feb 07, 2020 10:03 am

Thank you @agnes-mitchkoski,

I don't understand why you're getting this issue. This is a very smooth process which is being done by dozens of our customers per day. I believe something is wrong with your server configuration or you have a security plugin which stop cross-server requests for downloading the package.

In any case, I recommend you go through all these points and find problem maker: https://gvectors.com/forum/wpforo-embeds/cant-activate-plug-in-timed-out-after-10001-milliseconds-error/#post-14384

CHIMEHomeschool

Customer

(@chimehomeschool)

Joined: 6 years ago

Member

Posts: 3

Feb 09, 2020 4:55 pm

I have had this problem... I have a test site & a live site. Only one site can be configured for automatic updates, so if on the WP Dashboard you clicked the "update Private Messaging..." box (can't remember exact language & it no longer displays), then that site is the only one that will use automatic update. For me, that's my live site. In order to update the test site, I have to manually download the update package, install it & then test. If you are using a simliar set up, you'll have the same issue. Of course, now I'm trying to locate the update package & have no clue where it is (my license key is still active).

Hope this helps.

Tom

Admin

(@tomson)

Joined: 10 years ago

Famed Member

Posts: 4213

Feb 09, 2020 4:59 pm