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New update?

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Posts: 13
Customer
Topic starter
(@agnes-mitchkoski)
Member
Joined: 4 years ago

We got a message that there is a new update for private messages and that automatic updates are not available. How do I do the update? Thanks. 

19 Replies
Astghik
Posts: 5874
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @agnes-mitchkoski,

Could you please provide us your order ID? 

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Posts: 13
Customer
Topic starter
(@agnes-mitchkoski)
Member
Joined: 4 years ago

32371 is the order number

 

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1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5874

@agnes-mitchkoski,

Please follow these steps.

  • Navigate to Dashboard > Updates  admin page
  • Click on the "Check Again" button
  • Then try to update the add-on
Check update

 

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Posts: 13
Customer
Topic starter
(@agnes-mitchkoski)
Member
Joined: 4 years ago

I didn’t see exactly what you showed but did find the page that shows the updates (there are 3) and to allow the updates. Is there info on what changes are contained in the updates?

 

nevermnd I see the hyper link to the details. Thanks so much! {green}:lovekiss:  

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1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5874

@agnes-mitchkoski

So I don't follow you. Does your issue solved or not? 

Is there info on what changes are contained in the updates?

Sure see the Changelog tab on each product page: https://gvectors.com/product/wpforo-private-messages/ . Just scroll a bit down, you'll find the Changelog tab. 

 

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Posts: 13
Customer
Topic starter
(@agnes-mitchkoski)
Member
Joined: 4 years ago

Yep, I’m all set. Although I see that there’s a warning that the updates have not been tested with our version of WordPress. Will that change?will you test it? Not sure we want to update and find out there are problems. 

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1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

Hi @agnes-mitchkoski,

We see that your addon is not activated. Please follow to this topic to activate your addon: https://gvectors.com/forum/product-license-questions/how-to-install-and-activate-addon-license-key/

 

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