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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Messege box issue

4 Posts
3 Users
0 Reactions
876 Views
Posts: 2
Customer
Topic starter
(@b-films-network)
Member
Joined: 3 years ago

Hi 

I'm facing an issue in PM addone its not showing the message box, please check the attached documents.

 

Thank you

Capture

 P

3 Replies
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 4 years ago

Hi @b-films-network,

Please provide forum URL.

Reply
Posts: 2
Customer
Topic starter
(@b-films-network)
Member
Joined: 3 years ago
Reply
1 Reply
 Tom
Admin
(@tomson)
Joined: 10 years ago

Famed Member
Posts: 4233

Hi @b-films-network,

You've not excluded forum root and profile root pages from your cache plugin. Please follow the instruction and then delete all caches:

  1. Please navigate in Dashboard to LiteSpeed Cache > Cache admin page
  2. Go to Exclude Tab, find the "Do Not Cache URIs" option
  3. Insert the URL path(s) of your forum page(s) one per line in the option textarea:
    /community/
    /participant/
    /sign-up/
    /sign-in/
    /change-password/
  4. Save it and delete all caches.
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