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Messege box issue

4 Posts
3 Users
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Posts: 2
Customer
Topic starter
(@b-films-network)
Member
Joined: 2 years ago

Hi 

I'm facing an issue in PM addone its not showing the message box, please check the attached documents.

 

Thank you

Capture

 P

3 Replies
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago

Hi @b-films-network,

Please provide forum URL.

Reply
Posts: 2
Customer
Topic starter
(@b-films-network)
Member
Joined: 2 years ago
Reply
1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4208

Hi @b-films-network,

You've not excluded forum root and profile root pages from your cache plugin. Please follow the instruction and then delete all caches:

  1. Please navigate in Dashboard to LiteSpeed Cache > Cache admin page
  2. Go to Exclude Tab, find the "Do Not Cache URIs" option
  3. Insert the URL path(s) of your forum page(s) one per line in the option textarea:
    /community/
    /participant/
    /sign-up/
    /sign-in/
    /change-password/
  4. Save it and delete all caches.
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