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[Solved] Addon not working

5 Posts
2 Users
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1,071 Views
Posts: 7
Customer
Topic starter
(@oluwaseun-oguntola)
Member
Joined: 5 years ago

Please I recently purchased two addons : advanced attachments and private message. I have to use ftp transfer to the plugin folder and activate both plugins but I am yet to see the private message icon and also when I check the addon page so that i can check the settings, it was empty. I don't really know what is wrong.

4 Replies
Astghik
Posts: 6450
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @oluwaseun-oguntola

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developer to check the issue for you. 

Posts: 7
Customer
Topic starter
(@oluwaseun-oguntola)
Member
Joined: 5 years ago

Thanks, I have just done that.

 

2 Replies
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@oluwaseun-oguntola,

For unknown reason not all files were added in the addons folder. We've uploaded the addons again. It works fine now. 

Important: You need to put the activation keys in the according section (Dashboard > wpForo > Settings admin page). This is very important. 

Customer
(@oluwaseun-oguntola)
Joined: 5 years ago

Member
Posts: 7

@astghik, thanks, I will get that done as soon as I am with my system  but the files not uploading completely might be due to the frequent time out of filezilla but it didn't give am error message but rather a successful message. Thanks all the same.

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