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Private Messages no longer working.

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2 Users
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Posts: 1
Customer
Topic starter
(@debi-silber)
Member
Joined: 3 months ago

HELP! We've been using wpForo with the Private Messages add-on for two months. Tuesday evening, all messages disappeared. I've looked all over the settings to see if something's been turned off, but I can't find anything. As you can see from the screenshots, we're showing in the overview section of wpForo that we had 140 PMs, but you can also see from the second one that nothing shows up under the message tab. this person had 1/2 dozen PMs, but now none show. If you could also send a reply to my tech person at Thom@WorldclassAdvantage.com that would be particularly helpful.

Personal message in wpforo
all messages disappeared

 

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1 Reply
Astghik
Posts: 5915
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @debi-silber,

Please register a new testing user and send the user's login details with your forum URL to info[at]gvectors.com email address to allow us to check the issue.

Just make sure the user has permission to write the PMs.

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