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[Solved] Poll Results Bars Not Showing Colors

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(@donald-baker)
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Joined: 7 years ago
[#4739]

Hi.  My polls addon works fine in every way, but displaying the colors on the poll bars.  All remain white.  My site is hosted by Godaddy.  I know it is not a browser issue as I can see the colors on your polls here.  Got any suggestions on what the culprit could be?


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Elvina
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(@elvina)
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Hi @donald-baker,

It seems there is a simple CSS conflict.

Could you please leave the example URL to allow us to check the issue and provide CSS solution for you.


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Elvina
(@elvina)
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@donald-baker,

We see the following js error that caused the issue.

sidebar

I've just asked our developers about the issue and currently  I'm waiting for the response from them. I'll update the topic asap.


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(@donald-baker)
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Thank you.  Yeah I saw that error too but I didn't know how to fix it.  


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Elvina
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@donald-baker,

The issue is caused by the WordPress Auction plugin. Please deactivate the plugin, delete all caches and check again. Everything will work fine.

Don't forget to press CTRL+F5 (twice) on the forum frontend before checking. 

The plugin overwrite the native jQuery stop function that caused the issue. The overwritten function is located in the /wp-content/plugins/wp-auctions/js/jquery.ccountdown.js file. It's not allowed to overwrite the native functions.

You should contact the WordPress Auction Plugin support and ask them to fix the issue. 


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(@donald-baker)
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Okay thank you for finding the culprit!


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