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[Solved] Poll Results Bars Not Showing Colors  

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Donald Baker
Posts: 5
Customer
(@donald-baker)
Member
Joined: 8 months ago

Hi.  My polls addon works fine in every way, but displaying the colors on the poll bars.  All remain white.  My site is hosted by Godaddy.  I know it is not a browser issue as I can see the colors on your polls here.  Got any suggestions on what the culprit could be?

7 Replies
Elvina
Posts: 1050
Moderator
(@elvina)
Noble Member
Joined: 9 months ago

Hi @donald-baker,

It seems there is a simple CSS conflict.

Could you please leave the example URL to allow us to check the issue and provide CSS solution for you.

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Donald Baker
Posts: 5
Customer
(@donald-baker)
Member
Joined: 8 months ago
Reply
1 Reply
Elvina
Moderator
(@elvina)
Joined: 9 months ago

Noble Member
Posts: 1050

@donald-baker,

We see the following js error that caused the issue.

sidebar

I've just asked our developers about the issue and currently  I'm waiting for the response from them. I'll update the topic asap.

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Donald Baker
Posts: 5
Customer
(@donald-baker)
Member
Joined: 8 months ago

Thank you.  Yeah I saw that error too but I didn't know how to fix it.  

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1 Reply
Elvina
Moderator
(@elvina)
Joined: 9 months ago

Noble Member
Posts: 1050

@donald-baker,

The issue is caused by the WordPress Auction plugin. Please deactivate the plugin, delete all caches and check again. Everything will work fine.

Don't forget to press CTRL+F5 (twice) on the forum frontend before checking. 

The plugin overwrite the native jQuery stop function that caused the issue. The overwritten function is located in the /wp-content/plugins/wp-auctions/js/jquery.ccountdown.js file. It's not allowed to overwrite the native functions.

You should contact the WordPress Auction Plugin support and ask them to fix the issue. 

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Donald Baker
Posts: 5
Customer
(@donald-baker)
Member
Joined: 8 months ago

Okay thank you for finding the culprit!

Reply
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