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Critical Error

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David Taylor
Posts: 11
Customer
Topic starter
(@david-taylor)
Member
Joined: 9 months ago

Yesterday, via Wordpress, I got an email stating that I had a critical error with Embed Plus. I tried embedding a YouTube video but, it only shows the link now.  And, my entire site only works in Recovery Mode.  Every time I try and update it and get out of Recovery, all I get is a blank screen when I go to my Admin or website.  So, I need to run in recovery mode.  

I just logged in and everything has changed on the internals with a new layout.  I cannot find any of the Addons I purchased to be able to potentially work on this issue.  And, yesterday, when I tried to log into this forum, there was a critical error here (See attached).  

You guys have access to my Admin via other, previous issues.  How do I proceed forward now that I cannot even find the Addons with the new layout you have?

Screen Shot 2022 08 04 at 8.00.43 AM

 

4 Replies
David Taylor
Posts: 11
Customer
Topic starter
(@david-taylor)
Member
Joined: 9 months ago

I"m trying to update the plugins, but Wordpress is not allowing this.  See attached.

Screen Shot 2022 08 04 at 8.12.49 AM

 

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Tom
Posts: 3858
 Tom
Admin
(@tomson)
Famed Member
Joined: 7 years ago

@david-taylor

You are doing a major update, why not just spend 10-20 seconds to read the update instruction before doing such a large update?

It's clearly mentioned in the release summary, in the update changelog and in the update instruction that old addons are not compatible with wpForo v2, you should update addons to 3.0.x verion before updating wpForo to 2.0.x.

Now, just update your addon to the latest 3.0.0 version and all will be ok.

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2 Replies
David Taylor
Customer
(@david-taylor)
Joined: 9 months ago

Member
Posts: 11

@tomson 

Embed plus will not move forward as you say.  It is currently paused and I cannot update this. I have deactivated it and reactivated it.  For the record, all of the other addons have updated properly.  And, when I try and exit recovery mode, it crashes the entire site.  The attached file shows the issues.  

Screen Shot 2022 08 04 at 8.38.43 AM

 Is there potentially a link to version 3.0.0 that I can simply delete the current plugin, and download directly the version 3.0?

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Tom
 Tom
Admin
(@tomson)
Joined: 7 years ago

Famed Member
Posts: 3858

@david-taylor ,

Please deactivate it, the update can be done with deactivated plugin.

If it's not possible to deactivate, just delete it via FTP and download the new one from your account page.

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