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[Solved] Activation Key

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2 Users
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Posts: 17
Topic starter
(@deeveearr)
Active Member
Joined: 4 years ago

Hi,

I changed the url of my website that uses this addon over the weekend, but it still seems to be working - except for now when there's an update to the wpforo embeds add-on.

Every time I try to re-add the activation key, I just get a response of

The number of activation exceeded limit. Please connect with support !

Of course without the activation key working, I cannot up date.

Is there a fix?

 

8 Replies
Astghik
Posts: 5911
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @deeveearr,

Please leave your order ID to allow us to reset it. 

Posts: 17
Topic starter
(@deeveearr)
Active Member
Joined: 4 years ago

Hi Astghik,

The order number is #33856

 

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5911

@deeveearr,

The order ID is just reset. Now the addon can be activated again. 

Posts: 17
Topic starter
(@deeveearr)
Active Member
Joined: 4 years ago

Right, the activation key just went in, but now there is another problem.

On trying to activate the new version I'm now getting from WordPress:

An error occurred while updating wpForo Embeds: Update package not available.

What do I do in this situation?

 

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5911

@deeveearr,

Please navigate to Dashboard > Updates admin page, click on the "Check Again" button, then on the same page select all necessary plugins and click on the "Update Plugins" button. 

Posts: 17
Topic starter
(@deeveearr)
Active Member
Joined: 4 years ago

Hang on, got it.

I just deleted it from WordPress and downloaded it again, and reactivated it.

All working fine now, thanks!

 

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