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Conflict with Woocommerce plugin

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(@andrew-foley)
Member
Joined: 7 years ago
[#3724]

As object, after some checks, I realized that there is a conflict with woocommerce. When I activate it wpforo AA won't work. After selecting the file to attach, nothin happens.
There are solutions? Thanks!


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Astghik
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(@astgh)
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Joined: 8 years ago

Hi @andrew-foley,

First of all, please make sure you're using the latest versions of wpForo (v. 1.6.1) and wpForo Advanced Attachments (v. 1.2.7) addon.

Then navigate to Dashboard > Forums > Dashboard admin page and click on [Delete all caches] button. If you use some other cache plugins, please delete those plugins caches as well, then press CTRL+F5 (twice) on forum frontend and check again. 

If the issue still exists please register some new user who'll have permission to attach files and send the admin login details to info[at]gvectors.com email address to allow us to check it. 


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(@andrew-foley)
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I had already done it but the problem persits. You can perform test on a staging copy of my website?


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Astghik
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yes sure. Please send the copy of the website to the same email address. 


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email sent!


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Astghik
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Thank you @andrew-foley,

Yes, I see the issue. I've already reported our developers about the issue and they are going to check it. Please don't remove the login details. We still need it. I'll update the topic once I get some news for you. 


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Astghik
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Hi @andrew-foley,

please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it. 


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Sorry but I receive this error: 

 Host Build Interrupt

This server cannot complete the build due to host setup constraints.
To get past this hosts limitation consider the options below by clicking each section. 


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Astghik
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Please confirm for us to try it. 


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Sorry for the delay, yes you can try it

Use this address: staging1.e-racingseries.com


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Astghik
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@andrew-foley,

The issue is fixed by our team. Please check it. 


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Great! But I imagine that the fix is on the staging version, how i can fix it on the public version?


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We weren't able to duplicate it thus we fix it on the public one. 


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