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[Solved] Ads banner size issue


BerndG
Posts: 30
Customer
Topic starter
(@berndg)
Member
Joined: 2 years ago

@elvina I just bought and installed it. Loaded up a banner of 1280x400 for test reasons. The size is correctly shown in WP media. But in WPForo, it is reduced - obviously by ad manager - to a width of 400 and something. Which does not look good for us.

How can I prevent this? Thanks again for caring,

Bernd

5 Replies
Tom
Posts: 3678
 Tom
Admin
(@tomson)
Support Team
Joined: 6 years ago

@berndg,

Please leave a direct URL to the page where we can see the ads banner.

BTW, the addon cannot allow you o put banner with any size, there is a mix-size to keep layout correctly.

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4 Replies
BerndG
Customer
(@berndg)
Joined: 2 years ago

Member
Posts: 30

@tomson Thanks for caring. I tried different sizes on out test-site, you'll find it here.

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Tom
 Tom
Admin
(@tomson)
Joined: 6 years ago

Support Team
Posts: 3678

@berndg,

You've put the 300px thumbnail in the editor, so you see the small size. Please put the full size or bigger thumbnail. When you upload an image in Media Uploader it shows in the right bottom size what you're putting in the editor, so you're putting the 300px thumbnail. Just be attentive. Here is the image you have put in the Ad editor, it's very small, and it's a thumbnail of the original image:

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BerndG
Customer
(@berndg)
Joined: 2 years ago

Member
Posts: 30

@tomson Thanks for caring! What I did: I used the visual editor, clicked on "add media", chose this image, that has a size of 920 by 165 pixels and clicked "insert into post". It is reduced to a width="300" and height="54" by the editor.

For test reasons I did the same procedure with another version of the testbanner, that is 1280 by 400 pixels. Same way of inserting it – and it shows with exactly the same width. 

Now, analysing your answer, I used the text editor. Here it is shown, that the editor took another resolution and file than the selected ones. Here I could insert the direct link to the testbanner-file and show the banner in the correct size.

OK, with this workaround I know how to do it in the future. But honestly, I think that the editor should not replace the selected image with another one in a different size ...

 

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Tom
 Tom
Admin
(@tomson)
Joined: 6 years ago

Support Team
Posts: 3678

@berndg,

The editor and the Media Picker is the WordPress tools and functions, they don't have any relation to the addon. The addon does nothing, all issues you see come from WordPress classic editor, it's the default behavior of that editor, you should check all sizes before inserting the image.

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