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[Solved] Ads banner size issue

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BerndG
Posts: 50
Customer
Topic starter
(@berndg)
Member
Joined: 6 years ago

@elvina I just bought and installed it. Loaded up a banner of 1280x400 for test reasons. The size is correctly shown in WP media. But in WPForo, it is reduced - obviously by ad manager - to a width of 400 and something. Which does not look good for us.

How can I prevent this? Thanks again for caring,

Bernd

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Posts: 4208
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

@berndg,

Please leave a direct URL to the page where we can see the ads banner.

BTW, the addon cannot allow you o put banner with any size, there is a mix-size to keep layout correctly.

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BerndG
Customer
(@berndg)
Joined: 6 years ago

Member
Posts: 50

@tomson Thanks for caring. I tried different sizes on out test-site, you'll find it here.

 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4208

@berndg,

You've put the 300px thumbnail in the editor, so you see the small size. Please put the full size or bigger thumbnail. When you upload an image in Media Uploader it shows in the right bottom size what you're putting in the editor, so you're putting the 300px thumbnail. Just be attentive. Here is the image you have put in the Ad editor, it's very small, and it's a thumbnail of the original image:

BerndG
Customer
(@berndg)
Joined: 6 years ago

Member
Posts: 50

@tomson Thanks for caring! What I did: I used the visual editor, clicked on "add media", chose this image, that has a size of 920 by 165 pixels and clicked "insert into post". It is reduced to a width="300" and height="54" by the editor.

For test reasons I did the same procedure with another version of the testbanner, that is 1280 by 400 pixels. Same way of inserting it – and it shows with exactly the same width. 

Now, analysing your answer, I used the text editor. Here it is shown, that the editor took another resolution and file than the selected ones. Here I could insert the direct link to the testbanner-file and show the banner in the correct size.

OK, with this workaround I know how to do it in the future. But honestly, I think that the editor should not replace the selected image with another one in a different size ...

 

 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4208

@berndg,

The editor and the Media Picker is the WordPress tools and functions, they don't have any relation to the addon. The addon does nothing, all issues you see come from WordPress classic editor, it's the default behavior of that editor, you should check all sizes before inserting the image.

Posts: 8
Customer
(@companyexpert)
Member
Joined: 5 years ago

I am having the exact same problem. Regardless of the image size I upload to the media file it automatically resizes the picture to 300 X 94. I tried changing the size in the ext editor but that did not work. How do I load the size picture that I loaded to my media file to the site?

Posts: 8
Customer
(@companyexpert)
Member
Joined: 5 years ago

Can anyone help with this problem?

Posts: 8
Customer
(@companyexpert)
Member
Joined: 5 years ago

I am not getting an answer on the forum so I tried the contact form and got an error while sending the message. Is there someone that can direct me to the right person or provide help?

1 Reply
BerndG
Customer
(@berndg)
Joined: 6 years ago

Member
Posts: 50

@companyexpert I ran in the same problem again and needed some time to remember this older thread. For test reason, I put in a picture of 1200 width in the visual editor or something like that, then of 640 – and the output was always the same, 330x113. Minified, pixelated, unreadable. We have a tool running that produces modern image formats like WebP and AVIF, but it took the jpg always.

You have to hardcode it in the editor, putting in the wanted pictures name and width, then it works. I never experienced this with the normal Wordpress-editor like written above by GVectors support, but at least it works, although it's not comfortable at all. 

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