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Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Display Issues and PHP Fatal Erros

14 Posts
2 Users
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Posts: 36
Customer
Topic starter
(@scottpaul)
Member
Joined: 9 years ago

Can you send me the updated file instead and I will install it. Thanks

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4 Replies
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

@scottpaul 

If you've tried the steps mentioned here and still see the issue, the thhe developers will need to chekc your website. 

Please provide us the admin accesses for further support. 

 

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Customer
(@scottpaul)
Joined: 9 years ago

Member
Posts: 36

@astgh Thanks, email sent with new login info.

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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

@scottpaul

We'll check and get back to you soon. 

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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

Hi,

The developers were unable to edit plugin files. Please download and install the version of the addon attached below.

Remember to backup the website before making any changes

 

 

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