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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Blank page on tab most active threads

8 Posts
2 Users
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Posts: 10
Customer
Topic starter
(@wilrc)
Member
Joined: 8 years ago

Hi just installed version 1.2.4 and have a problem with "most active threads".  It returns a blank page. I see that the query has been rewritten when I activate this code:

$all_comms_args = array(
// 'number' => $count_active_threads,

the site comes up but the tab "most active threads" stays empty.
Version 1.2.1 is working as aspected!

 

7 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi WilRC,

Could you please leave an example URL? 

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1 Reply
Customer
(@wilrc)
Joined: 8 years ago

Member
Posts: 10

Hi Astghik,

I will send you a PM! I have it installed on our staging area.

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Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

The reason is that you have too many comments in wpDiscuz Widget "Active Comment Threads" area.

Please navigate to Dashboard > Appearance > Widgets admin page. Then edit "wpDiscuz Widgets" and set value "Last Month" to the "Time frame".
Don't forget to do CTRL+F5 on front-end.

Tme frame
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1 Reply
Customer
(@wilrc)
Joined: 8 years ago

Member
Posts: 10

Sorry, didn't worked! Still the same problem. I have put the 1.2.1 tabsfiles back. You will see everything is working fine then, even with option "all time".

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Posts: 10
Customer
Topic starter
(@wilrc)
Member
Joined: 8 years ago

And that's all the support about this issue?

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Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi  WilRC,

We couldn’t access to your website.

Please make sure it’s available for regular visitors. 

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1 Reply
Customer
(@wilrc)
Joined: 8 years ago

Member
Posts: 10

Acces info is in your PM box

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