One tab works, multiple tabs don't  

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soxmachine
(@soxmachine)
New Member Customer
Joined: 7 months  ago
Posts: 4
17/02/2018 8:43 pm  

Hi,

I just purchased and installed the widgets tool, and I'm running into a problem where any single column displays fine, but any combination of multiple tabs results in a box with only the tab descriptions.

Do you see a code/CSS conflict I don't? I looked in the form and didn't see a similar issue reported anywhere. Thanks.


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 3 years  ago
Posts: 2744
18/02/2018 1:32 am  

Could you please leave some screenshot of the multi-tab widget options in admin area?


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soxmachine
(@soxmachine)
New Member Customer
Joined: 7 months  ago
Posts: 4
18/02/2018 4:45 am  

Like this? 

widgetoptions


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Astghik
(@astghik)
Support Team Admin
Joined: 10 months  ago
Posts: 1083
18/02/2018 8:14 pm  
Hi soxmachine,
 
We found that your theme widget code is not compatible with wpDiscuz Widgets addon. This makes conflicts and crashes widget tabs. We're going to add a new option which will avoid this conflict.
 
Please wait for the next version release, it'll be available tomorrow.

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soxmachine
(@soxmachine)
New Member Customer
Joined: 7 months  ago
Posts: 4
20/02/2018 7:23 am  

Hi, 

I updated the plugin and removed/re-added the widgets, but the problem persists. Any ideas on where to go from here?


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Astghik
(@astghik)
Support Team Admin
Joined: 10 months  ago
Posts: 1083
20/02/2018 2:14 pm  

Please navigate to Dashboard > Comments > Settings > Addons admin page. 

"Use theme's widget title structure" option should be disabled.

disable  thheme's widget

In any case please let us know.


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soxmachine
(@soxmachine)
New Member Customer
Joined: 7 months  ago
Posts: 4
20/02/2018 5:42 pm  

Success! Thank you very much for the help.


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Astghik
(@astghik)
Support Team Admin
Joined: 10 months  ago
Posts: 1083
21/02/2018 3:15 pm  

Also I recommend to remove widget  margins:

Please navigate to  Dashboard > Comments > Settings > Addons admin page.  Set 0 values to Widget margins values.

widget margin


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