[Solved] Always OFFLINE Status

Could you please send the admin(and one of users) login details to info[at]gvectors.com email address to allow us to check it?

9 Replies

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 19, 2019 5:31 pm

Elvina

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Posted by: @elvina

@webminfo,

Could you please send the admin(and one of users) login details to info[at]gvectors.com email address to allow us to check it?

I've sent two accounts to your email. Please check

Thanks

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Oct 21, 2019 12:27 pm

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Please open the /wp-content/plugins/includes/wou-db-managaer.php file, find the

var_dump part (line 101 or 103) and remove it.

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address. It's too hard to check the issue on your live website.

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 21, 2019 12:58 pm

Astghik

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Posted by: @astghik

@webminfo,

Please open the /wp-content/plugins/includes/wou-db-managaer.php file, find the

var_dump part (line 101 or 103) and remove it.

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address. It's too hard to check the issue on your live website.

Thank you for your help but I didn't see the path above, there isn't includes folder in the plugins folder.

/wp-content/plugins/includes/wou-db-managaer.php

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Oct 21, 2019 1:07 pm

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oh sorry, the right path is:

/wp-content/plugins/wpdiscuz-online-users/includes/wou-db-managaer.php

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 21, 2019 2:00 pm

Astghik

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Posted by: @astghik

@webminfo,

oh sorry, the right path is:

/wp-content/plugins/wpdiscuz-online-users/includes/wou-db-managaer.php

OK, I've removed the var_dump line and can access the wp-admin now.

I think you have have to test and release the new version to make sure it works on all website/hosting.

This feature is not important at this time for me so I will remove it and waiting for your fix in the future.

Thank you again for support.

Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Oct 21, 2019 2:05 pm

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Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address. This is something specific on your case and we still need to check the issue.

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 21, 2019 2:14 pm

Astghik

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Posted by: @astghik

@webminfo,

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address. This is something specific on your case and we still need to check the issue.

Done. Just sent a copy from https://www.wesendit.com/ to your email. Please check and let's me know if you din't receive it.

Elvina

(@elvina)

Joined: 7 years ago

Support

Posts: 1403

Oct 21, 2019 4:09 pm

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@webminfo

yes, thank you.

The issue caused by time zones. Please make sure that you use the correct time zone. The issue should be solved. Please check and let us know.

Note: Use the time zone of your location.

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 21, 2019 5:09 pm

Elvina

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Posted by: @elvina

@webminfo

yes, thank you.

The issue caused by time zones. Please make sure that you use the correct time zone. The issue should be solved. Please check and let us know.

Note: Use the time zone of your location.

You mean the time zones of the VPS? If so, other members with different time zone will not get the correct status?

Posts: 21

webminfo.com

Topic starter

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Oct 21, 2019 6:43 pm

(@webminfo)

Eminent Member

Joined: 7 years ago

After set the time zone in Setting same as my time zone. The issues still there.

Post a comment, see the status is ONLINE

But refresh the page, the status is OFFLINE

3 Replies

Elvina

(@elvina)

Joined: 7 years ago

Support

Posts: 1403

Oct 23, 2019 12:42 pm

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You've sent us the wrong website. In that site, there is installed neither the wpDiscuz plugin not wpDiscuz Online Users add-on.
Please, backup your current WordPress site (with the issue you've mentioned ) and send it to info[at]gvectors.com email address, and let us know.

webminfo.com

(@webminfo)

Joined: 7 years ago

Eminent Member

Posts: 21

Oct 23, 2019 12:59 pm