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[Solved] Can't activate the addons

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Posts: 3
Customer
Topic starter
(@benoit-sanson)
Member
Joined: 11 months ago

Hello,
I bought all the addons but in the backoffice, I find no place to activate them. In the addon page, there is an only "purchase" button that appears on the addon boxes. And no way to give the licence keys...
Is there a way to install them directly by the ftp access ?
Thank you

4 Replies
Posts: 4175
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Hi @benoit-sanson,

Thank you for your purchase. The addon license keys have been sent to your email address. You can also find them in your account page going to the order details. The doc: https://gvectors.com/forum/product-license-questions/activation-key-3/#post-28645

The license activation forms will be displayed in WordPress Dashboard > wpDiscuz > Settings admin page. Please find more information here: https://gvectors.com/forum/product-license-questions/how-to-install-and-activate-addon-license-key/

3 Replies
Customer
(@benoit-sanson)
Joined: 11 months ago

Member
Posts: 3

@tomson, I have the keys, this part is ok.
But there is no box to activate them.

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 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4175

Hi @benoit-sanson,

Could you please confirm that addons are installed? You should install them in Dashboard > Plugins admin page.

You should download the addons you want to install from your account page and upload/install one by one in Dashboard > Plugins admin page. Once the addons are installed and activated you'll see the license activation form.

Customer
(@benoit-sanson)
Joined: 11 months ago

Member
Posts: 3

@tomson Ok it works, thank you.

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