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Can't activate my Licenses again after Domain Change

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Posts: 1
Customer
Topic starter
(@paul-lavoie-7139)
Member
Joined: 1 year ago

Hi, after changing my domain name I can't install my licenses for the addons anymore since it's for 1 site only. Is it possible to reset those licenses for my new domain? I can't find any way on my account dashboard.

Error message: The number of activation exceeded limit. Please connect with support !

1 Reply
Astghik
Posts: 5944
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @paul-lavoie-7139,

The keys are just reset. Now you can activate the addons on a new domain.

Next time, just click the "Disconnect License" button when you change a domain. It'll disconnect the license, and you'll be able to activate it on another domain.

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