I had a member that deleted their account by mistake and then signed up as a member again. They are asking if they can get their 'like' total set to what is was before they deleted the account. Is there a way an admin can set an individual members 'like' total. He previously had 511 likes.
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Jan 15, 2019 11:39 pm
4 Replies
Jan 17, 2019 1:40 pm
Hi @johnnynumbers,
I'm sorry, but there are no options, that allow changing individual members 'like' total count. The only way is changing it in your Database. You need to change the meta_value for the current user_ID and wv_rating meta_key in the user_meta table. See screenshot:
Jan 17, 2019 9:14 pm
Thank you.
Can you tell me where to find the file? I have been looking but have not found it yet.
Jan 18, 2019 3:04 am
I use cPanel and I think I found something but it did not look like your screenshot.
I went to the meta_key 'wv_rating' and changed the value and it did change the members status back to the original status.
For each member, there are 20-30 lines containing meta_values and I found this in wp_95****_usermeta
Is this the same as what you did.
Note: I use Ultimate Member plugin
Jan 18, 2019 12:48 pm
Hi @johnnynumbers,
Yes, you've done everything correct.
If there is anything else I can help you please let me know.