Admins ability to correct 'like' totals  


Johnnynumbers
Posts: 4
Customer
(@johnnynumbers)
Member
Joined: 1 year ago

I had a member that deleted their account by mistake and then signed up as a member again. They are asking if they can get their 'like' total set to what is was before they deleted the account. Is there a way an admin can set an individual members 'like' total. He previously had 511 likes.

4 Replies
Astghik
Posts: 3079
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @johnnynumbers,

I'm sorry, but there are no options, that allow changing individual members 'like' total count. The only way is changing it in your Database. You need to change the meta_value for the current user_ID and wv_rating meta_key in the user_meta table. See screenshot: 

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2 Replies
Johnnynumbers
Customer
(@johnnynumbers)
Joined: 1 year ago

Member
Posts: 4

Thank you.

Can you tell me where to find the file? I have been looking but have not found it yet.

 

 

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Johnnynumbers
Customer
(@johnnynumbers)
Joined: 1 year ago

Member
Posts: 4

I use  cPanel and I think I found something but it did not look like your screenshot. 

I went to the meta_key 'wv_rating' and changed the value and it did change the members status back to the original status. 

For each member, there are 20-30 lines containing meta_values and I found this in wp_95****_usermeta

Is this the same as what you did. 

Note: I use Ultimate Member plugin 

Capture11

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Arina
Posts: 101
Moderator
(@arina)
Estimable Member
Joined: 5 years ago

Hi @johnnynumbers,

Yes, you've done everything correct.

If there is anything else I can help you please let me know.

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