Badges not displayed for users  

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Cuffari Salvatore
(@cuffari-salvatore)
Eminent Member
Joined: 8 months ago
Posts: 23
24/01/2019 3:32 pm  

on my site ( https://wallysaid.altervista.org/)   the badges for regular users are not displayed even if they have exceeded the thresholds of like predisposed. Why?


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1724
24/01/2019 5:30 pm  

Hi @cuffari-salvatore,

We don't find such an issue on our test websites and we'll need admin accesses to find and fix it. Please send admin login details to info[at]gvectors.com email address to allow us to check it. 


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Cuffari Salvatore
(@cuffari-salvatore)
Eminent Member
Joined: 8 months ago
Posts: 23
24/01/2019 5:46 pm  

@astghik I sent a mail with the admin login detail and as subject "Badges not displayed for users topic"

The issue is present only in the old comments. In the new comments users show the right badge


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1724
24/01/2019 5:52 pm  

Hi @cuffari-salvatore

We couldn't access your website. Could you please check the login details?

wp admin


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Cuffari Salvatore
(@cuffari-salvatore)
Eminent Member
Joined: 8 months ago
Posts: 23
24/01/2019 5:53 pm  

@astghik please, try gain now


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1724
24/01/2019 5:56 pm  

Thank you @cuffari-salvatore,

Now everything is ok. We're going to check it, I'll update this thread asap.


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Cuffari Salvatore
(@cuffari-salvatore)
Eminent Member
Joined: 8 months ago
Posts: 23
24/01/2019 5:58 pm  

@astghik thank you!


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1724
25/01/2019 12:56 pm  

Hi @cuffari-salvatore,

This is not a bag, it's the working logic of this add-on.

The wpDiscuz Advanced Likers add-on detects users by its ID, and if the user comments without being logged in, it detects this user as a guest and doesn't count the account role so doesn't display commenter badges. 

We'll take it into consideration to change this logic in future releases. 


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