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Ads Manager - Sample Ad Graphic Not Showing

3 Posts
2 Users
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Posts: 54
Customer
Topic starter
(@soft-designs)
Member
Joined: 5 years ago

Hi - After purchasing and installing this AddOn, we cannot see the graphic in the sample ad.  It seems the sample ad comes installed by default, and we can see the "text" of the ad.  However, the graphic included in the sample ad is not visible.

SEE: https://voice.club/story-ticket-to-ride

Please Advise...

2 Replies
Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @soft-designs,

 It seems the sample ad comes installed by default, and we can see the "text" of the ad.  However, the graphic included in the sample ad is not visible.

The graphic is visible in our case. See the screenshot below:

add manager

It seems you're using some Ads Blocker extension that caused the issue. Please disable the extension and check again.

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1 Reply
Customer
(@soft-designs)
Joined: 5 years ago

Member
Posts: 54

@elvina

Yes, you are correct.

Actually everything worked in Chrome and Firefox.  Our current testing shows we could only produce this issue using "Brave" browser.  So it seems, the issue is not with your plugin, instead the issue is with the "Brave" browser.

Great Support 🙂

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