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[Solved] Ad Still Shows - After End Date Passed

7 Posts
2 Users
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Posts: 54
Customer
Topic starter
(@soft-designs)
Member
Joined: 4 years ago

Great Product 🙂

Small Issue: Ad Still Shows - After End Date Passed:

SEE: https://www.screencast.com/t/FjGagYsfu
SEE: https://voice.club/story-ticket-to-ride

Is the Ad supposed to atomically hide, so public and members cannot view after end date passed?

Please Advise

6 Replies
Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @soft-designs,

We're going to check the issue. I'll update the topic asap.

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Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @soft-designs,

Please update the wpDiscuz Ads Manager add-on to the latest version(v.7.0.1) and check again.

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Posts: 54
Customer
Topic starter
(@soft-designs)
Member
Joined: 4 years ago

Hi - I noticed there is no normal plugin "update" (red button) on the "wpDiscuz Ads Manager" plugin.  It seems I must do a manual update?  Since I just purchased three of your AddOns, I assume I get the updates from my gVectors account page.

I downloaded Ads Manager latest version(v.7.0.1), but WordPress will not allow me to install, since the previous plugin version is already installed 🙁

My concern is if I "uninstall" the previous version, then I will lose all the "Ad Data", I will lose all the work I did to create my previous Ads and Ad Banners.

How do I update this plugin without losing my existing Ads?

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1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@soft-designs,

The wpDiscuz add-on update is like WordPress regular plugins updates. You can see it on the Plugins menu. Screenshot below:

plugins update

Also, you can see the available updates in the Dashboard > Updates admin page.

updates

How do I update this plugin without losing my existing Ads?

Nothing will be lost if you update the plugin one of the ways described above.

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Posts: 54
Customer
Topic starter
(@soft-designs)
Member
Joined: 4 years ago

Hi - Successfully updated → wpDiscuz “Ads Manager” add-on.
After brief testing, seems all is working now.

Wow, we found a small issue, next day gVectors published a new update specifically to fix our issue.

Solved - Great Products, Great Support 🙂

thanks,
Soft-Designs, Inc.
People First, software second - Since 1985...

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1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@soft-designs,

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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